FIND Experiences by World of Hyatt
Learn something new, do something unexpected or just hit pause for a moment—FIND is your way. More than 500 FIND experiences await—around the globe or around the corner—all with your wellbeing in mind. So, whether you are looking to shake things up or slow things down, find what inspires you.
Around the World
Choose from over 500 experiences in 75+ destinations around the world.
Bonus Points
Earn 10 Base Points per eligible $1 USD for experiences–that's double the amount of points normally earned on stays.
Rewards
Earn an additional 4 Bonus Points when you use the World of Hyatt Credit Card for a total of 14 points per $1 USD on qualifying purchases.
You can also use your points toward any experience around the world, gift and experience to your family and friends, or bid on new limited-time auctions you won't want to miss.
About FIND Experiences
Click here to review our terms & conditions.
FIND is a marketplace that offers access to carefully curated wellbeing experiences to help inspire people to be their best selves.
Anyone can view FIND experiences, but only World of Hyatt members who sign into their World of Hyatt membership account can transact on the FIND site.
FIND experiences are focused on fostering wellbeing, and range from culinary to fitness, exploration to meditation, and more, all centered on helping you be your best.
Yes, World of Hyatt membership is required to purchase a FIND experience. Membership is easy and rewarding. Click here to join World of Hyatt. You will need to sign in to your World of Hyatt account to transact on the FIND site.
FIND experiences may be available at various locations in many countries around the world, including some at Hyatt hotels.
Dates, times and availability vary by each FIND experience. Some are only available on a certain date while others may allow you to select your preferred date and time when you purchase your experience. You can view available experiences by category or location.
Yes. World of Hyatt members can redeem World of Hyatt points for experiences. When a member redeems World of Hyatt points for an experience, the corresponding number of points will be automatically deducted from the Member’s account within approximately three (3) days of purchase.
The number of World of Hyatt points required will vary for each experience. Please refer to the details of each individual experience.
For FIND experiences, payment options include redemption of World of Hyatt points or any major credit card.
No. At this time, you cannot purchase an experience with a combination of World of Hyatt points and a monetary payment.
It varies for each experience. Please refer to the details of each individual experience.
Experiences may be updated at any time. We recommend that you book experiences when they are available and check back regularly for new additions.
Unless otherwise noted in the details of a particular experience, no, airfare and lodging are generally not included in the price of a FIND experience. Only those benefits expressly listed in a particular experience are part of the experience.
No, unless otherwise noted in the details of a particular experience, a stay at a Hyatt hotel is not required.
Yes. World of Hyatt members can earn 10 Base Points per every U.S. dollar spent, plus standard elite tier bonuses on FIND experiences.
Yes. The points earned from a FIND experience purchase are Base Points and count towards earning tier status in World of Hyatt.
Yes. FIND experiences will be eligible to earn Bonus Points based on your tier status.
Please allow 5 business days after purchase of your experience for World of Hyatt points to be deposited into your World of Hyatt account.
Only the World of Hyatt member who purchases the experience will earn points. Points earned from a single purchase cannot be allocated to more than one World of Hyatt member.
No, experiences cannot be resold or transferred for value to another person.
Yes, experiences can be gifted. Please note you may not resell an experience or transfer it for value.
Please contact World of Hyatt customer service within 365 days of completing your FIND experience toll free at 800.544.9288 in the U.S. or Canada or at 402.593.8615 if outside the U.S. or Canada.
The cancellation policy differs for each experience and, where applicable, is noted in the experience details. Some experience purchases may be non-refundable.
Point earning and redemptions for a FIND experience will reflect "World of Hyatt Experiences" as the merchant on your World of Hyatt account.
Auctions FAQs
Yes. Each auction will have a minimum number of World of Hyatt points required to make a bid.
No. The only accepted method of payment for auctions is World of Hyatt points.
Bonus points can be purchased here in increments of 1,000, up to 55,000 points per calendar year. Please allow 48 hours for the points to be deposited in your account. Points must be in a member's account to be used for a bid.
Yes. If your bid is outbid, you will be automatically notified through the email associated with your World of Hyatt account. You may increase your bid at any time the auction is open.
No. Once a Member places a bid, it cannot be retracted, modified, or canceled.
Yes. The winner will receive an email notification to the email associated with his/her World of Hyatt account within 30 minutes of the auction closing.
Your points will not be deducted from your account unless you are deemed the winner of the auction. If you are the winner, you will need to verify your final bid after the auction closes to complete the purchase. Details will be provided in your email notification.
Each auction experience will clearly state the end date and time of the bidding window.
The Member with the highest bid at the close of the auction period will be the winner. The winner will be fully responsible for purchasing the item for the number of World of Hyatt points corresponding to his/her winning bid.
No. Once a Member is determined the winner, the experience cannot be retracted, modified, or canceled. If a Member does not use the experience, the experience will be forfeited and the points will not be returned.
Yes. You can bid on auctions through your mobile device.